Support Workers
A support worker, also known as a care worker or direct support professional, is a healthcare or social services professional who provides assistance, care, and support to individuals who require help due to physical, intellectual, or developmental disabilities, mental health conditions, or age-related limitations. Support workers work in various settings, including residential care facilities, community-based programs, hospitals, and clients' homes. Their main goal is to help individuals live as independently and comfortably as possible. Here are some key responsibilities and activities of support workers:
Personal Care: Support workers assist individuals with personal hygiene tasks, such as bathing, grooming, dressing, and toileting. They may also help with mobility, transfers, and positioning to ensure safety and comfort.
Medication Assistance: Support workers may help clients with medication management, including reminding them to take medications at the prescribed times, assisting with medication administration, and monitoring for any adverse reactions or side effects.
Daily Living Support: Support workers provide practical assistance with daily living activities, such as meal preparation, eating, housekeeping, laundry, and grocery shopping. They ensure that the environment is clean, organised, and conducive to the individual's well-being.
Emotional Support: Support workers offer emotional support and companionship to individuals, engaging in conversations, listening attentively, and providing empathy and encouragement. They may also engage in activities to promote socialisation, hobbies, and recreation.
Behaviour Support: Support workers may implement behaviour support plans developed by therapists or other professionals. They help individuals manage challenging behaviours, promote positive coping strategies, and maintain a safe and supportive environment.
Documentation and Reporting: Support workers maintain accurate records and documentation of the care provided, including daily activities, observations, and any changes in the individual's condition or behaviour. They report any concerns or incidents to supervisors or appropriate professionals.
Advocacy and Liaison: Support workers may act as advocates for individuals, ensuring their rights and needs are respected and met. They may communicate with healthcare professionals, social workers, and family members to coordinate care, share information, and address any concerns.
Health Monitoring: Support workers may assist with monitoring and recording vital signs, observing any changes in health status, and reporting concerns to healthcare professionals. They may also assist with implementing prescribed healthcare treatments or therapies.
Crisis Intervention: In certain situations, support workers may need to respond to crises or emergencies, following established protocols and ensuring the safety and well-being of the individuals they support. This may involve contacting emergency services or following specific crisis intervention plans.
It's important to note that the specific tasks and responsibilities of support workers may vary based on the individual's needs, the care setting, and any additional training or qualifications they possess. Support workers play a crucial role in providing essential care, support, and companionship to individuals who require assistance, helping them live with dignity and enhancing their quality of life.